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CAQA GROUPSAustralia's compliance & quality assurance consultancy
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Our Consultants

Our consultants are our family.

Most of our people have been with us for three years or more. Compliance and Quality Assurance (CAQA) has a great team - individually specialised in different fields, working together to serve you better. Hover over any name to see their focus.

Leadership

Leadership

Michelle Newman

Michelle Newman

Managing DirectorView full profile
Michelle NewmanManaging DirectorSenior VET executive with 30+ years of sector leadership across Australia and internationally. Leads business operations, consultants and resource instructional designers across CAQA Groups and Career Calling International. ISO auditor and Lean Six Sigma Green Belt.
Anna Haranas

Anna Haranas

Former General Manager, LLND Expert & Quality Assurance ConsultantView full profile
Anna HaranasFormer General Manager, LLND Expert & Quality Assurance ConsultantCAQA's language, literacy, numeracy and digital literacy (LLND) expert. 35+ years of cross-industry leadership, certified across six ISO management system standards, Lean Six Sigma Green Belt. Develops the LLND kits and review tools used across the sector.
Sukh Sandhu

Sukh Sandhu

Executive DirectorView full profile
Sukh SandhuExecutive DirectorOne of Australia's most experienced voices in VET, higher education, compliance, governance and risk. 30+ years across RTOs, TAFEs and universities, thousands of audits, former Business Systems Project Official for the national VET regulator, Forbes Business Council member, UN Representative and Speaker, ISO auditor, 10x Master's and LLM.
Stuart Newman

Stuart Newman

Director of Strategic Growth & PartnershipsView full profile
Stuart NewmanDirector of Strategic Growth & PartnershipsThe national face of CAQA's partnerships. 30+ years of senior customer and operations leadership across utilities, hospitality, retail and real estate, building relationships with RTOs, TAFEs, universities and government agencies nationwide.
Raj Kiran Kaur

Raj Kiran Kaur

Chief Operating and Financial Officer (COFO)View full profile
Raj Kiran KaurChief Operating and Financial Officer (COFO)Leads CAQA's operations and financial management, ensuring every engagement is resourced, governed and delivered to plan across the CAQA Groups.
Nadia Spain

Nadia Spain

Senior Principal ConsultantView full profile
Nadia SpainSenior Principal ConsultantSenior principal consultant bridging regulatory requirements and high-quality delivery across VET and higher education, translating ASQA and TEQSA standards into practical, student-centred quality systems.
Rishabh Arora

Rishabh Arora

Senior Compliance Officer & Team LeaderView full profile
Rishabh AroraSenior Compliance Officer & Team LeaderWorks the full compliance lifecycle: gap analysis, internal audits, policy development, TAS review and ASQA/TEQSA audit readiness.
Harneet Randhawa

Harneet Randhawa

Administration ManagerView full profile
Harneet RandhawaAdministration ManagerAdministration manager at Career Calling International, coordinating day to day client service.
Gurshaan Sandhu

Gurshaan Sandhu

Senior Administrative OfficerView full profile
Gurshaan SandhuSenior Administrative OfficerAdministrative officer supporting engagements across Career Calling International.
Aman Plaha

Aman Plaha

Senior Manager, Information SystemsView full profile
Aman PlahaSenior Manager, Information SystemsArchitects CAQA's information systems: infrastructure, security and the platforms behind our client work.
Rukman Sangha

Rukman Sangha

Manager, CAQA SystemsView full profile
Rukman SanghaManager, CAQA SystemsCoordinates CAQA Systems: the platforms and processes behind every engagement.
Arit Mangal

Arit Mangal

Quality Assurance and Compliance ExpertView full profile
Arit MangalQuality Assurance and Compliance ExpertQuality assurance and compliance specialist across audits, rectifications and the 2025 Standards.
Chanpreet Singh

Chanpreet Singh

CAQA and CAQA Resources ManagerView full profile
Chanpreet SinghCAQA and CAQA Resources ManagerManages CAQA and CAQA Resources operations, keeping Australia's largest resource library running.
Harpreet Randhawa

Harpreet Randhawa

Manager, International Business Relations, CAQA InternationalView full profile
Harpreet RandhawaManager, International Business Relations, CAQA InternationalManages CAQA's international business relations and cross-border education partnerships.

Consultants

Iqbal Hossain

Iqbal Hossain

Administrative OfficerView full profile
Iqbal HossainAdministrative OfficerAdministrative operations, document control, data quality and reporting, working remotely with the Australian team.
Jissimran Sandhu

Jissimran Sandhu

Administrative Officer
Jissimran SandhuAdministrative OfficerAdministrative officer supporting day-to-day operations and client service across Career Calling International.
Vijay Patel

Vijay Patel

Senior Manager, Online Media Solutions / CAQA DigitalView full profile
Vijay PatelSenior Manager, Online Media Solutions / CAQA DigitalLeads digital media, web presence and creative production across CAQA Digital and Online Media Solutions.
Dewan Gurung

Dewan Gurung

Instructional Designer and Resource WriterView full profile
Dewan GurungInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Rebecca Reynolds

Rebecca Reynolds

Instructional Designer and Resource WriterView full profile
Rebecca ReynoldsInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Heera Moga

Heera Moga

Instructional Designer and Resource WriterView full profile
Heera MogaInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Amit Sharma

Amit Sharma

Instructional Designer and Resource WriterView full profile
Amit SharmaInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ahsan Iqbal

Ahsan Iqbal

Instructional Designer and Resource WriterView full profile
Ahsan IqbalInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Purushottam Niraula

Purushottam Niraula

Instructional Designer and Resource WriterView full profile
Purushottam NiraulaInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Marilou Bagon

Marilou Bagon

Instructional Designer and Resource WriterView full profile
Marilou BagonInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Caitlin O'Connel

Caitlin O'Connel

Instructional Designer and Resource WriterView full profile
Caitlin O'ConnelInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ranu James

Ranu James

Instructional Designer, Resource Writer and Cultural PractitionerView full profile
Ranu JamesInstructional Designer, Resource Writer and Cultural PractitionerInstructional designer, resource writer and cultural practitioner, bringing cultural safety and authenticity to learning resources.
Nicole Talarico

Nicole Talarico

Instructional Designer and Resource WriterView full profile
Nicole TalaricoInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Suzanne Martin

Suzanne Martin

Instructional Designer and Resource WriterView full profile
Suzanne MartinInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Gourav Sharma

Gourav Sharma

Instructional Designer and Resource WriterView full profile
Gourav SharmaInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ashish Pathania

Ashish Pathania

Instructional Designer and Resource WriterView full profile
Ashish PathaniaInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Steve Sutherland-Tomey

Steve Sutherland-Tomey

Instructional Designer and Resource WriterView full profile
Steve Sutherland-TomeyInstructional Designer and Resource WriterInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Mandeep Chahil

Mandeep Chahil

Independent Contractor and Instructional Designer
Mandeep ChahilIndependent Contractor and Instructional DesignerIndependent contractor and instructional designer supporting the CAQA resource library.
Jasmeet Chahal

Jasmeet Chahal

RPL CoordinatorView full profile
Jasmeet ChahalRPL CoordinatorCoordinates recognition of prior learning programs and evidence frameworks.
Ashish Silwal

Ashish Silwal

Website and Software Designer and Developer, Career Calling International and Online Media SolutionsView full profile
Ashish SilwalWebsite and Software Designer and Developer, Career Calling International and Online Media SolutionsDesigns and develops websites and software across Career Calling International and OMS.
Abishek Timsina

Abishek Timsina

Business and Data AnalystView full profile
Abishek TimsinaBusiness and Data AnalystBusiness and data analyst, turning provider data into information managers can act on.
Patrick Satapara (Pratik)

Patrick Satapara (Pratik)

Senior Business Systems Project Officer / Business Analyst
Patrick Satapara (Pratik)Senior Business Systems Project Officer / Business AnalystDesigns and delivers the business systems behind compliant, efficient training organisations: from data and reporting frameworks to process automation and regulatory alignment.
Pooja Tejashbhai Siddhapura

Pooja Tejashbhai Siddhapura

Business Systems Project Officer
Pooja Tejashbhai SiddhapuraBusiness Systems Project OfficerBusiness systems project officer supporting client implementations and reporting.
Sujain Goyal

Sujain Goyal

CAQA Artificial Intelligence and Virtual Reality CoordinatorView full profile
Sujain GoyalCAQA Artificial Intelligence and Virtual Reality CoordinatorCoordinates CAQA's artificial intelligence and virtual reality initiatives, from AI governance to immersive learning.
Mani Bath

Mani Bath

CAQA Cybersecurity ExpertView full profile
Mani BathCAQA Cybersecurity ExpertCyber security specialist, protecting providers' student data, systems and continuity.
Sujita Mahajan

Sujita Mahajan

Graphic Designer, Online Media Solutions and CAQA DigitalView full profile
Sujita MahajanGraphic Designer, Online Media Solutions and CAQA DigitalGraphic designer across Online Media Solutions and CAQA Digital.
Sahiba

Sahiba

Administrative Officer, Data Analysis and ReportingView full profile
SahibaAdministrative Officer, Data Analysis and ReportingAdministrative officer specialising in data analysis and reporting.
Sibtain Jan

Sibtain Jan

Administrative Officer, Data Analysis and ReportingView full profile
Sibtain JanAdministrative Officer, Data Analysis and ReportingAdministrative officer specialising in data analysis and reporting.
Nia Kessler

Nia Kessler

Coordinator, Commonwealth School of Languages (CSOL)View full profile
Nia KesslerCoordinator, Commonwealth School of Languages (CSOL)Coordinates the Commonwealth School of Languages (CSOL).
Avneet Bhinder

Avneet Bhinder

Receptionist and Customer Service OfficerView full profile
Avneet BhinderReceptionist and Customer Service OfficerFirst point of contact for reception and customer service across the CAQA Groups.
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